Frequently Asked Questions
Everything you need to know about shopping with Zulus Games.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 5 to 7 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
What is your return policy for apparel?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain accessories and undergarments are final sale.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Fit Notes' section for each garment.
Do you offer international shipping?
Yes, Zulus Games ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.